Business Continuity Plan
U.S. Boston Capital Corporation has a Business Continuity and Disaster Recovery Plan that addresses and mitigates potential outages, the safety of associates and protects data; both physical and electronic. The plan has been developed to provide for continuity and/or recovery of our business operations with little to no negative impact on our clients, customers, vendors, and associates. This plan is continually reviewed on an annual basis.
U.S. Boston Capital Corporation’s Business Continuity Plan
U.S. Boston Capital Corporation has developed a Business Continuity Plan on how the firm will respond to events that significantly disrupt its business. Since the timing and impact of disasters and disruptions is unpredictable, the firm will be flexible and reasonable in safely responding to actual events as they occur. With that in mind, the firm is providing you with this information on its business continuity plan.
Contacting the firm – If during or after a significant business disruption you attempt to contact the firm as you usually do at 781-259-1144, you may hear a recorded message providing more information regarding the firm or your call may be re-directed to another location where the firm is conducting business. If you cannot access the firm through either of those means, and you have a general securities account held through our clearing broker, Ceros Financial Services, Inc., you should contact Ceros at 866-842-3356 or www.cerosfs.com for instructions on how it may provide prompt access to funds and securities it holds on your behalf, enter orders and process other trade related, cash, and security transfer transactions for you.
The Firm’s Business Continuity Plan – The firm plans to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, the business continuity plan is designed to permit the firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
The firm’s business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
The firm’s clearing firm, Ceros Financial Services, Inc., backs up important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within twenty four hours. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within twenty-four hours. In either situation, we plan to continue in business or transfer operations to our clearing firm if necessary. Please call our toll free number, 800-331-1244, to obtain the status of our operations during a significant business disruption. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds
For more information – If you have questions about our business continuity planning, you can contact us at 781-259-1144 and ask for Deborah A. Kessinger, Chief Compliance Officer.